Price lists and Surcharges

We are transparent. All prices and information about possible surcharges are in one place.
Complete Price List and Parameters

Where and for how Much?

Fuel Surcharge

For road transport for the month of April 2024 is 11% of the basic price of transport without VAT.

The fuel surcharge is based on the price of diesel fuel quoted by the Statistical Office of the Slovak Republic for the 9th to 11th week of 2024, which is 1,583 EUR per 1 l.

Diesel price in EUR/Liter

Amount of fuel surcharge in %

0,000 EUR - 1,050 EUR

0 %

1,051 EUR - 1,100 EUR

1 %

1,101 EUR - 1,150 EUR

2 %

1,151 EUR - 1,200 EUR

3 %

1,201 EUR - 1,250 EUR

4 %

1,251 EUR - 1,300 EUR

5 %

1,301 EUR - 1,350 EUR

6 %

1,351 EUR - 1,400 EUR

7 %

1,401 EUR - 1,450 EUR

8 %

1,451 EUR - 1,500 EUR

9 %

  • The fuel surcharge will be added to the shipping price to shipments delivered to pickup points of Packeta (Z-POINTs / Z-BOXes) and to shipments delivered to the address via SK Packeta Home HD. For shipments delivered to the address via other carriers and delivered to pickuppoints (delivery points of contractors), the fuel surcharge is included in the price.

  • The fuel surcharge is always calculated from the remuneration for the shipping without VAT according to the valid price list of the company Packeta s.r.o.

  • The percentage of fuel surcharge is basen on the average diesel price reported by Statistical Office of the Slovak Republic for the first three full weeks in the previous calendar month and is valid for the entire following calendar month (it is also taken into account the week, in which the months are changed).

  • The fuel surcharge for shipping is always shown separately on the invoice.

Toll Surcharge

Method of delivery

Delivery to PP

Amount of fuel surcharge in %

Parcel up to 5 kg within Slovakia and abroad

0,03 EUR

Parcel up to 10 kg within Slovakia and abroad

0,09 EUR

Parcel up to 15 kg within Slovakia and abroad

0,20 EUR

Home delivery

SK Packeta Home HD (ID 131):

For each kg of shipment started

0,02 EUR

The toll surcharge will be added to the shipping price for shipments delivered to pickup points of Packeta (Z-POINTs / Z-BOXes) or by courier to the address via SK Packeta Home HD (Carrier ID 131). For shipments delivered to the address via other carriers or for shipments delivered to pickup points (delivery points of contractors), the toll surcharge is included in the price.

Customs Declarations

The customs procedure applies to parcels sent to the UK, Switzerland, Liechtenstein, the USA, Russia, Ukraine and the United Arab Emirates.

Do you want to send goods to end customers in any of the countries listed above with Packeta? Then you will need the following:

  • Power of attorney for representation in customs proceedings

  • EORI number

  • Data for completing the customs declaration

EORI

EORI is an identification number used for communication with the customs administration. It is assigned once and usually copies the VAT number. If you plan to send goods outside the EU, you should have an EORI number assigned for an indefinite period.

How to receive an EORI?

You can apply for an EORI number at your nearest customs office by submitting a completed application form. This can be downloaded from the website of the Customs Administration of Slovakia. The service is free of charge.

Download the EORI application
What is the procedure?
  1. Contact our customs department at customs@packeta.com.

  2. Send us a completed a power of attorney for indirect representation in customs proceedings and the assigned EORI number.

  3. After checking the details, we will enable the submission of parcels outside the EU in the client interface.

And then there's nothing that can stop you from submitting your parcel!

Data for filling in the customs declaration

When submitting a parcel to a country outside the EU, you must first fill in

1. Method of Customs Clearance
Self-declaration (you have your own export document or EAD – Export Accompanying Document)

In case of this option, you need to fill in the MRN number related to the parcel and attach the EAD customs declaration and invoice as separate pdf files in the email you will send us.

Important: For parcels sent to Russia, the EAD must also be attached directly to the parcel.

Issuing a customs declaration via Packeta

You don't have your own EAD? We will be happy to issue an export customs document for you. The fee for this service is 5 EUR per issued EAD including the first item of the customs declaration. You will then pay 1,20 EUR for each additional customs code. We will then upload the issued EAD and the EU exit report, which you can use for tax purposes, to your client section for download.

Postal clearance (no EAD and no charges)

If you choose this customs clearance option, we do not provide you with any proof of exit from the EU.

The clearance options listed above are active depending on the carrier you choose and the services it provides. Exceptions apply to the following countries:

  • UK: we only use the postal solution. Therefore, we cannot issue or conclude an EAD.

  • Ukraine: the default setting is negotiated by the postal regime. If you wish to send parcels with your own EAD or with a customs document from Packeta, please contact us at customs@packeta.com.

  • USA: Only a postal solution is possible, but with the option of providing an export receipt.

  • Russia: For parcels sent to Russia, the EAD must also be attached directly to the parcel.

2. Customs Code

The customs code is an 8-digit marking of traded goods or the so-called combined nomenclature based on the HS code and supplemented by a two-digit marking.

Taric CZ Application
3. Name of Goods

The name of goods is a detailed description of the goods being sent, which includes the following information:

  • what type of goods

  • what are the goods used for

  • what material are they made of

The description is mandatory in English and optional in Slovak. We then use Slovak language in the customs declaration.

Example of description: Glass demijohn for wine with a volume of 2 l / Sklenený demižón na víno s objemom 2 l

Billing options

We offer two options of billing for our services and for sending cash on delivery amounts. You can set up these two options by logging into the client section.