What is Packeta

Packeta is a digital e-commerce platform that sets trends in logistics. It was established with the aim of facilitating the shipping of goods of e-shops to their customers. Fast and comfortable parcel pickup without lines is the credo of Packeta. This is enabled by a dense network of pick-up points; there are more than 2,700 in Slovakia and every month, we open dozens more.

Cooperation With More Than

49,000

E-shops

More Than

2,700

Pick-up Points in SK

Delivery to

33

Countries Worldwide

How do we deliver your parcels?

Packeta delivers goods from 49,000 e-shops to pick-up points or directly to specific addresses. Since 2019, the company offers parcel delivery among natural persons, which is carried out via mobile application through the service Between Us.

Who we are
Startup Global Platform

We give direction in logistics

Besides brick-and-mortar branches, you can also pick up your parcel sent via Packeta from our self-service pick-up boxes Z-BOX or the robotic pick-up point Z-BOT. New technologies are the synonym for Packeta. This is also the reason why this brand determines trends in logistics and helps with the shift of e-commerce to a higher level in Slovakia.

You can find us under Packeta Group in Slovakia, Germany, Hungary, Poland, and Romania or in the United Arab Emirates. And further expansion is inevitable. Packeta's goal is to become a global digital logistics platform.

Packeta Group in numbers

142,958
Number of pick-up points
6,661
Number of Z-BOXes
49,000
E-shops
294 mil
The value of shipped goods in EUR
106,142,937
Shipped parcels

2023

Notice of entry of investors (22nd December 2023)

Packeta expands to the Adriatic (we opened the 7th entity in Europe)

A record number of 390 000 parcels was shipped during one weekend (18 December 2023)

1 500 000 downloads of Packeta mobile app in Slovakia

  • Parcels transported: 106 million

  • We cooperate with 49,000 e-shops

  • We processed 390,000 parcels in one day

  • We have 400+ employees in Slovakia

  • We have 1,117+ outlets in Slovakia

  • We have 1,584+ Z-BOXes in Slovakia

  • We opened a new modern depot in Nitra and Zvolen

  • We increased the weight limit to 15 kg for parcels to Z-BOXes and Pick-up points

  • We started the sharing of parcels via the Packeta application and the redirection of parcels from the Z-BOX to the Pick-up point

  • We implemented a pilot project with Telekom - delivery in recyclable boxes

  • We launched voicebot Peter

  • We won the Best Employer of the Year 2023 award - 3rd place in the category Transport and logistics

  • We are among the TOP 5 brands in Slovakia - KPMG customer experience survey 2023

  • We received the Best Managed Companies 2023 award from Deloitte.

2023

2022

The Simona Kijonkova Foundation was launched

We launched the largest Z-BOX in Czechia with 12 columns

A record number of 280 000 parcels was shipped during one weekend (19 December 2022)

5 000 000 downloads of Zásilkovna mobile app

  • Parcels transported: 90 million

  • We collaborate with 46 000 e-shops

  • We processed a record 280,000 shipments in just one day

  • We launched the ability to send parcels to Romania via Packeta app

  • 500 employees in Slovakia

  • We have 15,000+ drop-off points in Europe, including more than 3,000 in Slovakia

  • We have 1,700 Z-BOXes in Slovakia

  • Simona Kijonková became TOP entrepreneur in the TOP Women of the Czech Republic 2021 poll of Hospodárske noviny

  • We won the 4th place in KPMG The most popular brands in Slovakia 2021

  • And 3rd place Most Attractive Employer of the Year 2022 Transport and logistics category

  • Also 2nd place Mobile of the Year 2021 App of the Year category

2022

2021

We launched our own home delivery service

Introduced PackMen, our parcel-sorting robots

189 000 shipped parcels in one weekend broke our existing record (13 December 2021)

2 000 000 downloads of Zásilkovna mobile app

  • Parcels transported: 73.2 million

  • We work with 32 000 e-shops

  • Slovakia Zásielkovňa rebranded to Packeta Slovakia

  • Acquisition of ReMax Courier Service and launch of our own delivery service

  • 19 depots in Slovakia, 56 depots in Europe

  • 475 employees in Slovakia

  • 250 couriers delivering in Slovakia

  • We have 10,000 dispatch points in Europe, of which 1 491 in Slovakia

  • We have 290 Z-BOXes

  • Celebrating the millionth parcel collected from a Z-BOX

  • We launch ApplePay in the Packeta app

  • Superbrands Slovakia 2021 in the B2C segment

  • And 2nd place Most Attractive Employer of the Year 2021 Transport and Logistics category

  • Simona Kijonková wins the PR Personality award in the Golden Mean survey

2021

2020

Expansion into the United Arab Emirates and the USA

92,000 partner pick-up points

A record of 506,000 parcels shipped in just one day (14 December 2020)

1,000,000 downloads of the mobile application Packeta

  • We launched a network of self-service pick-up boxes Z-BOX

    14 depots in the Czech Republic, a total of 27 depots in Europe

    1,500 employees

    The mobile app Packeta won the award Zlatý středník

    We bought the technological company Trayto

    We won the award Crystal Magnifying Glass in the category online trading

    We launched the marketing podcast Z-Talks

    We launched the Facebook group Zásilkovna Advisory Center for partners from pick-up points and e-shops.

    We launched the series Stories of Pick-up Points on YouTube

    According to the survey carried out by the company Sodexo, we belong among the TOP 10 employees of the year.

2020

2019

Turnover: 49 mil EUR

The value of shipped goods: 1,1 billion EUR

Shipped parcels: 19 000 000

Number of pick-up points: 4 000

  • We launched the service Between Us for sending parcels C2C in the Czech Republic and Slovakia

    We launched the robotic pick-up point Z-BOT (the first company to do so in Central and Eastern Europe)

    10 depots in the Czech Republic, a total of 17 depots in Europe

    1 177 employees

    A record of 379 000 parcels shipped all in one day (16 December 2019)

    400 000 parcels sent via service Between Us.

    We officially deliver to 31 countries of Europe including Russia, Ukraine and Switzerland

    We launched delivery to Russia

    230% growth of the number of parcels shipped in the Czech Republic and abroad

    Cooperation with 28 000 e-shops

    We bought the service Zavezu.cz

    The first year of the E-commerce ball organized by Packeta

    We won the award Crystal Magnifying Glass in the category of E-commerce Inspiration

    Simona Kijonková won the award Fachman of the year which was awarded in the LOG-IN forum where the best innovations of the Czech logistics market are awarded

2019

2018

Turnover: 31 mil EUR

Value of shipped goods: 6,47 billion EUR

Shipped parcels: 11 000 000

Number of pick-up points: 2142

  • Establishment of the holding Packeta Group

    600 employees

    A record of 202 000 parcels shipped all in one day (17 December 2018)

    We deliver to 12 countries in Europe

    Cooperation with 20 000 e-shops

    Expansion to Germany

2018

2017

Expansion to Poland

Number of pick-up points: 1400

  • 450 employees

    We deliver to 9 countries in Europe

    Cooperation with 18 000 e-shops

2017

2016

Expansion to Romania

Number of pick-up points: 900

  • 300 employees

    We deliver to 8 countries in Europe

    Cooperation with 11 000 e-shops

2016

2015

Expansion to Hungary

Number of pick-up points: 500

  • We launched our own logistics

    200 employees

    We deliver to 7 countries in Europe

    Cooperation with 8 000 e-shops

2015

2014

Expansion to Slovakia

Number of pick-up points: 250

  • 100 employees

    A record of 10 000 parcels shipped all in one day

    We deliver to 5 countries in Europe

    Cooperation with 5 000 e-shops

2014

2013

50 employees

Number of pick-up points: 100

  • Cooperation with 3 000 e-shops

    We deliver to 4 countries in Europe

2013

2012

25 employees

Number of pick-up points: 60

  • Cooperation with 1 000 e-shops

    We deliver to 2 countries in Europe

2012

2011

10 employees

Number of pick-up points: 25

  • Cooperation with 150 e-shops

  • We deliver to 2 countries in Europe

2011

2010

The first pick-up point was opened in the Czech Republic and Slovakia

2010
Package

Foundation of the brand

2010 in the Czech Republic

Five start rating

An award-winning platform. Loved by customers.

KPMG Zákaznícky najobľúbenejšie značky, 2023

1. miesto v sektore logistika

Superbrands Slovakia, 2024

Ocenenie v segmente B2C

Najzamestnávateľ, 2023

3. miesto v kategórii Doprava a logistika

Najzamestnávateľ, 2022

3. miesto v kategórii Doprava a logistika

Najzamestnávateľ, 2021

2. miesto v kategórii Doprava a logistika

Najzamestnávateľ, 2020

1. miesto v kategórii Doprava a logistika

Superbrands Slovakia, 2021

Ocenenie v segmente B2C

KPMG Zákaznícky najobľúbenejšie značky, 2022

1. miesto v sektore logistika

KPMG Zákaznícky najobľúbenejšie značky, 2021

1. miesto v sektore logistika

KPMG Zákaznícky najobľúbenejšie značky, 2020

1. miesto v sektore logistika

Mobil roka, 2021

2. miesto v kategórii Aplikácia roka

KPMG Zákaznícky najobľúbenejšie značky, 2023

1. miesto v sektore logistika

Superbrands Slovakia, 2024

Ocenenie v segmente B2C

Najzamestnávateľ, 2023

3. miesto v kategórii Doprava a logistika

Najzamestnávateľ, 2022

3. miesto v kategórii Doprava a logistika

Najzamestnávateľ, 2021

2. miesto v kategórii Doprava a logistika

Najzamestnávateľ, 2020

1. miesto v kategórii Doprava a logistika

Superbrands Slovakia, 2021

Ocenenie v segmente B2C

KPMG Zákaznícky najobľúbenejšie značky, 2022

1. miesto v sektore logistika

KPMG Zákaznícky najobľúbenejšie značky, 2021

1. miesto v sektore logistika

KPMG Zákaznícky najobľúbenejšie značky, 2020

1. miesto v sektore logistika

Mobil roka, 2021

2. miesto v kategórii Aplikácia roka