Documents
for customers
Do you send parcels using the service Between Us via the application Packeta? Here you can find practical information and the terms and conditions in pdf format for download.
:quality(80)/f/107914/x/7656bb2517/illustration-documents-files-folder.svg)
Terms and Conditions
Business conditions valid from 1st April 2023 (sending shipments between consumers)
Business conditions valid from 15th November 2022 (sending shipments between consumers)
Privacy policy of Packeta s.r.o.
Consent to the principles of personal data protection of Packeta s.r.o.
Price Lists and Payments
Price list for the Between Us service (sending shipments between consumers) valid from 1st September 2022
Annex to the general conditions for payment by card with an update
Parcels
Ten safe shipments
Instructions for submitting a shipment via Z-BOX
Complaints procedure
Conditions for filing complaints valid from 1.5.2022