Documents
for customers

Do you send parcels using the service Between Us via the application Packeta? Here you can find practical information and the terms and conditions in pdf format for download.

Terms and Conditions

Terms and Conditions of the service Between Us – Sending packages via the Packeta mobile app

Business conditions valid from 1st September 2023 (sending shipments between consumers)

Privacy policy

Privacy policy of Packeta s.r.o.

Cookies policy

Consent to the principles of personal data protection of Packeta s.r.o.

Price Lists and Payments

Price List Between Us

Price list for the Between Us service (sending shipments between consumers) valid from 1st September 2023

Payment by card

Terms of C.O.D. Payment by Card.

Parcels

Ten safe shipments

Ten safe shipments

How to send a parcel via Z-BOX

Instructions for submitting a shipment via Z-BOX

How to write an address correctly

What should a correctly written recipient address contain?

Complaints procedure

Claims policy

Conditions for filing complaints valid from 1.5.2022

Statutes of Competitions

Štatút súťaže MT BIKER x Packeta

Štatút súťaže Knihy pre každého x Packeta

Štatút súťaže Zlaté Zrnko x Packeta

Štatút súťaže Peelo x Packeta - FB

Štatút súťaže Peelo x Packeta - IG

Štatút súťaže Andreashop x Packeta

See archive